Ty Givens

Ty Givens

The Workforce Pro lends their expertise in customer service and contact centers to help organizations save millions using Businesses Process Automation (BPA) and other tried and true remedies that create efficiencies and happy customers.

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About this Speaker

Ty Givens is the founder and CEO of The WorkForce Pro, the leader in contact center success solutions. Her strategic guidance played an integral part in the global success of Thrive Market and ShoeDazzle. Givens is known for her ability to save client's millions in revenue, improve call answer rates by over 40% and increase productivity by over 30%. She is a trusted advisor to many high profile clients within the e-commerce, healthcare, and retail space making her one of the most sought-after strategists for contact centers

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